General Information

PRICING 

All Prices in US Dollars

Prices subject to change without notice

Etched 1 Color Bottles With Wine Start at $73.00 

 

ARTWORK

We can custom design your idea or you may send us your image, photograph or logo.  A good quality vector artwork is required or jpeg photograph. 

Hi-res images at 300 DPI are required for full color etching and wine labels.

 

Email your images or artwork to:  service@imagewinecellars.com

 

CUSTOM DESIGN

Custom designs can be created especially for you.  We will take your idea, logos, words and photographs and create an exclusive design. Designs are sent via email for your approval and include 2 revisions and phone consultation/email consultation.  Custom design rate is $50/hr.

 

STOCK DESIGNS

Ready made stock design images, 1 Color with customized name text start at $73. Business cards, logo's, letterhead, or artwork that requires clean up and retouching starting at $73

 

MULTIPLE BOTTLE ORDERS

On orders of multiple items of different sizes, the setup charge is a one-time fee.

 

COMPUTER GRAPHICS

Artwork may be emailed in the following formats Adobe illustrator (ai or eps) or a jpeg image or PSD Photoshop file.  

 

DIGITAL PROOF

A digital proof will be emailed for design approval and prior to production. Production cannot begin without receipt of accepted digital proof and payment.

 

REPEAT ORDERS

There is no setup charge for repeat orders of the same items, using identical artwork.

 

INVENTORY AVAILABILITY

While every effort is made to maintain all items in inventory, we cannot be held responsible if any item is unavailable.

TERMS OF SERVICE

 

We appreciate your business and strive to provide you with the highest quality customized product that we know will elicit...Wow!

 

To provide you with the best service possible we operate under these guidelines:

 

1. WORKS OF ART

All of our products are hand-crafted by skilled artisans. As such, with any handcrafted

product, slight variations in the finished product are expected and considered normal.

While wine bottles are not created as a canvass for art, we work with the wide variation in sizes,

textures and quality found in your favorite wine to make your order something you’ll admire and

want to keep. Most wine bottles are produced by the manufacturer with a small number of

abnormalities such as molding seams or slightly misaligned labels. These variations vary

depending on the wine manufacturer, wine type and bottle design. These variations, which help

ensures that each bottle is unique, are considered normal and are beyond our control.

 

2.SERVICES PERFORMED

Image Wine Cellars Inc. will perform the following services on

customers’ behalf, on bottle(s) of wine that you the customer owns and that will not be sold: 1)

Removal of labels from your bottle(s) of wine designated in your order form; the labels removed

will be labels least likely to be shown when the wine is displayed at retail; and 2) Image Wine

Cellars Inc will etch the designs and phrases designated by you, per your order form on your

bottles(s) of wine where the labels have been removed. You may purchase bottle(s) of wine used

in etching services from the source of your choosing. Etching services may be provided to you

after you have purchased and own bottles(s) of wine, but before the purchased bottle(s) of wine

are delivered to you. All customers will receive a digital proof before work is to commence.

Once the customer has approved the digital proof Image Wine Cellars Inc. will not be

responsible for changes made after approval of the digital proof.

 

3. ORDER PROCESSING 

All orders are processed in a timely manner. Your order is important to us,

so we want to get it right. Your personalized order is one-of-kind. Unfortunately we can’t just

pull it off a shelf, it must be created by a skilled artisan. While we do our very best to limit

delays, there are circumstances which may be beyond our control and may cause delay in your

shipment. 

4. SHIPPING

Shipping depends on the size and type of order. Our standard shipping is via UPS

ground service You may selected a more expedited shipping method at additional cost to ensure

your delivery arrives when you need it. The Customer is responsible for providing correct

shipping addresses. UPS will assess a charge for incorrect or undeliverable packages. Any

address correction fees are the responsibility of the Customer. Additionally, if packaged need to

be rerouted or reshipped, the Customer is responsible for any additional costs. If packages that

are returned and are unclaimed or if we are not provided with the updated shipping information

and/or additional payment will be destroyed after 30 days.

 

ADULT RECEIPT REQUIRED FOR DELIVERY

Due to the alcoholic content of our product, an adult over 21years of age must be present at the time of delivery. UPS will not leave packages unattended,

even if the Customer signs a release. Because of this, we also cannot ship wine to P.O. boxes.

Please note that due to restrictions, we cannot ship outside of the United States, including Puerto

Rico, Virgin Islands or Guam.

6. Extreme cold or heat. During periods of extreme hot or cold weather, we recommend that

you use express delivery of the checkout process in order to reduce transit time which may affect

your wine order. We are not responsible for the quality of your wine once it leaves our facility.

 

Contact Us at 302.217.3923

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Contact Us at 267.816.8492

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